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Examples of quality are everywhere we look

May 25, 2012

We speak regularly about Health PEI’s commitment to providing Islanders with the highest-quality care possible. The quality of our care is only as good as those who provide it, the programs that help to improve it, and the staff who support it.

With apologies to the many individuals who are equally as worthy to be noted, here are a few examples I have witnessed recently of quality providers, programs, and support staff that reinforced for me the commitment of Health PEI to safe, quality health care.

During National Nursing Week, four deserving nurses became the newest recipients of awards presented to them by their peers:

  • Donna MacKendrick became the first-ever LPN to receive the PCH’s Kay Lewis Nursing Excellence Award;
  • Patsy Fullerton, an RN in pediatrics, received the QEH’s Marjorie Vessey Award;
  • Ann Atkinson, an RN in Unit 7 at Hillsborough Hospital, received the Emily A. Bryant Award for mental health nursing; and
  • Eunice Hodgkins, an RN in obstetrics/nursery at the PCH, received the Bill & Denise Andrew Preceptor Scholarship for Continuing Education at UPEI.


These celebrations also reminded us of the great leadership the namesakes of these awards provided to those of us who have followed them.

There are 18 Quality Improvement Teams that meet regularly and form a key foundation of our quality-improvement system. The Restorative Care/Rehab team helped sponsor a two-day "Best Practice in Stroke Care" conference in late April that brought together experts from Atlantic Canada and beyond. Thanks to the extensive planning of the committee members, this single event will undoubtedly raise the quality bar for stroke care in this province and elevate our status as an authority throughout the region.

Finally, as I entered the PCH I noticed Environmental Services worker Kathy Enman taking great care in cleaning the hospital entrance. The spotless condition of the rest of the PCH speaks to the ongoing commitment of Kathy, her colleagues and supervisor to project a favourable impression of the facility and to support the high-quality care inside.

These are just a few examples of the commitment to quality that staff and physicians demonstrate every day. Together, these contributions will continue to improve the quality of care we provide Islanders.

Keith Dewar, CEO

Posted at 1:55pm

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